This is how to claim compensation from the Finnish Motor Insurers’ Centre

You can claim compensation from the Finnish Motor Insurers' Centre (LVK) for traffic accidents caused by uninsured and unknown vehicles, those exempted from motor liability insurance, foreign vehicles, vehicles holding temporary and frontier motor liability insurance policies. LVK also compensates reindeer owners for damage to their reindeer caused by vehicles. Read more about the damage compensated by LVK here.

The driver of the vehicle that caused the damage must prepare a written damage report and submit it to the Finnish Motor Insurers' Centre. If the party causing the damage is unknown (e.g. personal injury caused by an unknown vehicle), or they have not reported the accident, the injured party shall themselves submit a damage notification to LVK.

You can report the accident electronically using this form. In order to fill out the electronic form, you will need to log in to the system with your online banking credentials. Note: the electronic form is only available in Finnish.

If your case is already pending at the Finnish Motor Insurers' Centre, you can contact the claims service with this contact form (form in Finnish). In order to use the form, you will need to log in to the system with your online banking credentials. Enter the claim reference number issued by Finnish Motor Insurers' Centre in the form in the field reserved for this purpose. You can find the reference number from the documents you have received from us (the reference number is of the format X-2017-1000-123 i.e. a combination of letters and numbers). Please do not enter a reference number issued by other insurance company.

If you cannot use the online form, printable damage report forms are available here. Send the duly filled out and signed damage report to the Finnish Motor Insurers' Centre as an e-mail attachment, by mail (Finnish Motor Insurers' Centre, P.O. Box 1, FI-00084 VAKUUTUSKESKUS) or fax.

The contact information for LVK's injuries and claims service:
tel: +358 40 450 4520 (on weekdays from 9 am to 3 pm)
vahingot(@)vakuutuskeskus.fi
fax: +358 40 450 4695

The damage report cannot be submitted by phone.

You can send secure email to the Finnish Motor Insurers' Centre from here. Read more on sending secure email below.

11.11.2019